Plumbing
1:33
Harbor Line Plumbing & Heating
A water heater is leaking into the basement. The owner is out on a job.
Answered by Sam
Walks the caller through shutting off the cold-water valve first
Takes name, callback number, and address, and reads them back
Quotes the service-call fee, never the repair price
Text to the owner
URGENT
Harbor Line Plumbing · New call
Karen Walsh · (781) 555-0142
42 Maple St, Waltham
Water heater leaking. Caller shut the water off.
Quoted: $99 service call